Valorant player support sucks. I sent a refund request ticket for my skin in Valorant; however, they denied it because I upgraded it using RP. On their website, it stated that weapon skin upgrades can be refunded back into Radianite Points. So, why are they using my weapon skin upgrade as an excuse if it said that it can be refunded back into RP? It's a contradiction of their own words. After writing my refund ticket, Valorant has updated their refund policy. Since this was written before the policy was changed, shouldn't I still get the refund? Even after picture proof of the previous refund requirements, they refused to help me because there was "confusion." There was no confusion in your words. Valorant support doesn't help and they always find loopholes. After I called them selfish, they closed my inquiry for being "nonconstructive," but why do I need to be constructive on a player support system: you should be helping me. [upl-image-preview url=https://valorantforums.com/assets/files/2020-06-15/1592201534-967621-30aea97508f8768b8be413945b99eb24.png]
Valorant support doesn't help you
maxkota After I called them selfish, they closed my inquiry for being "nonconstructive," but why do I need to be constructive on a player support system: you should be helping me.
Because you called them selfish, and even you're right, you can't criticize big companoies on its own ground. You must be conformed with what has happened, unfortunately nothing can be done. Big companies sucks because of its high ego.
I'd post this on reddit too. If your story checks out, this is a major f u to us customers.
I don't like spitting venom because of 'muh big bad company', but in all honesty you can't expect much from a business that asks 70+bucks for a skin bundle that probably isn't even worth 1/10 of the price.
Wow, that's incredible... Goes to show how greedy and lazy this company is and the amount of respect it has for its customers. Giving players back their valorant points is that difficult huh, what are they so afraid of losing when giving players their points back? lol, what an embarrassment coming from a well-known successful company.
i spend alot of money for weapon skins and im normally pretty happy with them, tho it would be cool if my money would buy me sprays and gun buddys.